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Data Privacy Policy

Camping les Mouettes has always had respect for your privacy and the protection of your personal data at heart. Today in accordance with the General Data Protection Regulation (GDPR) which has come into force in all countries of the European Union since May 25, 2018, Camping les Mouettes presents its data privacy policy. This policy may change, especially if the legislation changes.

What type of information do we collect?

When browsing our website, we ask you on various occasions to provide us with various personal data.
For instance :

  • When you make a reservation;

  • When you communicate on our instant messenger;

  • When you use our contact form.

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The requested data is as follows:

  • Your contact details: surname, first name, personal address, e-mail address, telephone number or mobile number;

  • Information on accompanying persons: surname, first name, date and place of birth, for which you undertake to obtain prior agreements;

  • Payment information (payment method, deposit paid)

  • Exchanges with us by mail, electronic messages, chat service, telephone calls

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You can decide not to provide us with this information, however, for a bare pitch reservation or rental we must have a minimum of information. This information necessary for the smooth running of reservations is always identified by an asterisk in our contact form.

How is this information used?

Your collected data is used in different cases:

  • Manage and validate a reservation: collect the payment of the deposit, confirm your reservation and send you by SMS, by e-mail information relating to your stay;

  • Carry out studies, technical tests in order to optimize our site, improve our tools and services and offer you an ever more optimal browsing experience;

  • Respond to your requests, expectations and complaints when you use our contact form or instant messaging, monitor them and improve customer service;

  • Respect the law and respond to any requests from the courts, ensure compliance with the GCS, notify the authorities in the event of acts contrary to the law and protect our rights in the event of harm or damage.

What is our site's cookie policy?

What is a cookie ?

A cookie is a tracer deposited and read during the consultation of websites, the reading of an e-mail, the installation or the use of software, in the equipment of your terminal.

 

What cookies are used?

Our website is hosted at wix.com. You can consult the cookies used by consulting this website:https://allaboutcookies.org/en

Who do we send your information to?

We do not transmit any information for commercial purposes (surnames, first names, address, email, telephone).

How long do we keep your data?

We keep your personal data for the time necessary to complete your stay reservation, during the stay  and after the stay (kept longer in order to meet legal obligations such as the tax regulations of tourist tax).

What are your rights ?

In accordance with the law, you have the right to know the nature of the personal data collected, to access, rectify, update or delete this data. To exercise all of these rights, you can contact us: camping.mouettes@wanadoo.fr

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